Frequently asked questions
Whether you’re looking for the perfect LED light box for your commercial signage or want to learn more about our custom solutions, this FAQ section is here to help. Here you can find answers to frequently asked questions about product features, installation, maintenance, and ordering. If you have any further questions, contact our team today, and we will provide you with expert advice and tailored display solutions.
What types of LED light boxes do you offer?
We offer versatile mobile LED light boxes in various sizes, suitable for both single-sided and double-sided fabric screens. Its lightweight and portable design makes it an ideal choice for shopping malls, trade shows, retail stores, and other display venues.
Is the LED light box difficult to install?
Don’t worry at all. Each light box comes with clear installation instructions and all necessary accessories. For added convenience, we also provide step-by-step video tutorials and remote support, ensuring that you can complete the installation easily and smoothly.
How long does an LED light source last?
Our LED light sources are designed for high-performance applications, delivering exceptional brightness with minimal power consumption. With an average lifespan of 30,000 to 50,000 hours, it offers long-lasting reliability and minimal maintenance requirements, making it ideal for continuous operation.
Do you provide after-sales service and warranty?
Yes. We offer comprehensive warranty services and professional after-sales support:
• SEGO Lightbox Complete Product: 12-month warranty from the date of purchase
• LED Strip Lights & Transformers: 24-month warranty from the date of purchase
Our experienced after-sales support team is always available to assist you with any questions you may have or resolve any issues you encounter, ensuring a smooth and hassle-free experience.
What certifications does SEGO hold?
The whole set of light boxes has obtained CE certification
The LED strip and driver are UL certified
How do I place an order?
You can contact us through our website, phone, or email.
Phone: +852-3529-6208
Email: info@inkjetsystem.com
Individual and bulk orders are welcome