Shipping Policy

Thank you for choosing our product. We are committed to delivering high-quality LED light box products quickly and safely. Please read our shipping terms carefully.

1. Processing time

  • All orders will be processed within 2-5 business days after payment confirmation.
  • Custom products may require additional time. We will notify customers in advance.

2. Shipping method

  • We offer domestic and international shipping services through trusted carriers such as DHL, FedEx, UPS.
  • Shipping costs are calculated based on weight, size, and destination.
  • Once the order is shipped, we will provide a tracking number.

3. Delivery time

  • Domestic Delivery: Typically 3-7 business days.
  • International Shipping: Typically 7-20 business days, depending on the destination and customs clearance.

4. Customs and Duties

For international shipments, customers are responsible for paying any duties, taxes, or other fees imposed by the destination country.

5. Address accuracy

Please ensure that your shipping address is accurate. We are not responsible for delays or losses caused by incorrect or incomplete address information.

6. Lost or damaged packages

We pack all orders carefully. If your order is damaged or lost in transit, please contact us within 3 days of receiving the package

7. Contact us

If you have any shipping-related questions, please contact our customer service team. We will be happy to assist you.

Request a Quote

Please let us know your requirements, and we will provide you with a customized quote within 24 hours.

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